“Backup costs me hours and earns me little.”
The daily checks, the failed jobs and the restores move to our team. Your engineers get their hours back.
When a client is down, we do the recovery work.
Offer your clients serious recovery without building a recovery department. You keep the relationship and the recurring revenue. We run the backups and take responsibility for the recovery work.
- Since 2019we have not lost a customer’s data.
- Every working dayour engineers restore data for a customer.
- 30,000+ usersat one education customer are in our Microsoft 365 backup.
- Every weekwe boot every protected system from its latest restore point and test that it answers.
“I still earn, a little less than if I did it myself, but I sleep better at night.”
Your client. Our work, and our responsibility for it.
Recovery is specialist work that earns you little as long as nothing happens, and costs you everything when it goes wrong.
“It is my biggest risk.”
One failed restore at one client can cost you the client and your name. The recovery work and the responsibility for it sit with us.
“Every client has a different backup tool.”
All your clients go to one platform, with one point of contact.
What you earn
Predictable income, predictable costs.
Every client you bring in adds recurring revenue with your own margin on it. In our partner programme you start with one client and grow from there.
Income you can count on
Recurring revenue per client, month after month. No project peaks and no waiting for the next hardware replacement.
No licences, no hardware
With licences and hardware you pay up front, renew every few years and have to guess the capacity. With us you know your costs per client in advance.
The hours are ours
With a tool or a SaaS service the hours stay with you: checking, fixing failed jobs, restoring. They are hard to predict. With us they are part of the service.
What it does for your business.
Hours back for your engineers
Daily backup checks, failed jobs, restores and recovery tests move to our team.
Responsibility where the work is
We are responsible for the backup and recovery work in scope, and we write that down before the first incident.
One platform instead of several tools
Microsoft 365, servers, virtual machines and cloud VMs of all your clients go to one platform, with one point of contact.
Bigger clients within reach
Immutable backups, a DR environment in our data centre and forensic recovery make conversations possible that you would otherwise have to turn down.
New clients live sooner
With our server migration a new client moves to your own platform without a long project, tested first and with a way back.
The responsibility moves with the work.
This is a managed service. Our engineers are responsible for the work in scope, also when you sell it under your own name to your clients.
Before the first incident we write down who does what: coverage, checks, permissions, escalation, recovery priorities and who talks to the client.
How we workYou keep
The client
- Advice and the commercial relationship
- Your partner margin
- Everyday production IT
- Business context and client coordination
We take on
Backup and recovery
- Backup management and checks
- Restores and recovery tests
- Running DR, if it is in scope
- Failback, if it is in scope
If your company is breached, your clients’ backups stay out of reach.
We separate the backup, technically and organisationally, from both the customer and their IT partner. An attacker who steals your admin rights, or your client’s, still cannot reach the copy.
Early deletion is only possible with two engineers physically present in the data centre.
Recovery as the last line of defenceCustomer environmentAdmin accounts can be stolen.
IT partnerOften manages dozens of customers at once.
Our recovery environmentNo login for customer or partner. Everything by ticket.
IT partners in Europe who already work with us.
Among others APS IT-diensten, IT-PG, SLB diensten, AMR ICT and Hively.
The school foundations MosaLira and Kom Leren chose our Microsoft 365 backup on the advice of their IT partner, APS IT-diensten. The Managed Cloud Company, the MSP behind Hively, Vivaly and Brightly, offers our backup to its own customers.
“You don’t want all your data in one place and with one organisation, in case something goes wrong.”
Server migration
Onboard new clients faster.
Every week a new client is not yet on your platform, you are not invoicing. We move their servers from VMware, Hyper-V, a cloud or physical hardware to the platform you run, with their settings carried over where possible.
Each server is tested in isolation first, and the old environment stays intact until you sign off. Many partners keep the backups running with us afterwards.
Old platformVMware, Hyper-V, Azure, AWS, physical
runningcopy and prepare
Test networkEvery server started and checked
testedswitch in a maintenance window
New platformSettings carried over where possible
liveway back until you sign off
Start with one client and see how we work.
You don’t have to move every client on day one. Pick one, agree what success looks like and test it together.
Microsoft 365 backup
See how we onboard, support and restore without touching the client’s servers. The client’s Entra ID configuration can be backed up too, as an option.
Start with Microsoft 365Server backup and disaster recovery
Bring the client whose restores, recovery location or reliance on one engineer keeps you up at night. We’ll make a practical recovery plan.
Discuss a server environmentIn the UAE
Available to UAE resellers and MSPs through AMP Connect.
AMP Connect is our distributor in the UAE. You order through a distributor you may already work with; our engineers do the backup operations and the recovery work for your clients.
Become a partnerStart with Microsoft 365 backup
The quickest first service: a separate copy of your client’s Microsoft 365 data, stored in the UAE.
Then servers, DR and cyber recovery
For clients with servers to protect, including VMs in Azure or AWS, a recovery environment and help after ransomware.
Engineers behind your team
We do the onboarding, the daily checks and the restores. You stay the trusted adviser to your client.
Questions we get a lot
Something else? Send us your question and an engineer will reply.
Do we keep the client and the commercial relationship?
Yes. The client stays yours. We agree pricing, your margin, support and who communicates what, so everyone knows how the service is delivered.
Does all liability move to Immutec?
The contract sets out our operational responsibilities and how liability is divided. Your production IT and your obligations to the client stay as agreed. The point is a clear handover of work and accountability.
Will you go after our other IT work?
No. We do backup, recovery and migrations. Everyday IT management stays with you. Your role in production IT and the rules for client contact are agreed at the start.
Can we bring a client with an existing backup system?
Yes, send us the details. We look at what is protected now and how our service would fit. Compatibility and scope are confirmed before onboarding.
Start with one client.
Bring a real client. We’ll talk about what they need, what your team does today, what we can take over and your margin.