“I don’t know whether our recovery works.”
Hardly anyone tests. We test every protected system every week and show you the result.
How we workYour team has enough on its plate. Leave backup and recovery to us.
We take daily backup management and recovery work off your IT team or IT supplier. Together we decide which systems have to keep working, how quickly they must be back and who is responsible for what.
From outage to recovery
Your systemsThe file server and ERP are down
outageone call or ticket
Our engineer picks it upKnows your environment and the agreed order
on itclean recovery point
RecoveryFrom the last clean, locked copy
restoringchecked with you
Your peopleWorking again
running- Since 2019we have not lost a customer’s data.
- Every working dayour engineers restore data for a customer.
- 30,000+ usersat one education customer are in our Microsoft 365 backup.
- Every weekwe boot every protected system from its latest restore point and test that it answers.
It usually starts with one moment.
These are the moments customers call us. Which one is yours?
- Your backup contract is about to expire.Compare it with a managed service before you renew, including the hours your own team spends on it.Managed backup
- VMware is getting more expensive.Move to another platform with your server settings carried over, and a way back until you sign off.Server migration
- Your regulator asks for tested continuity.Since 14 September 2026 the Central Bank’s operational risk rules apply, and auditors check against NCEMA 7000. We show you which backup and recovery questions you can answer with evidence.UAE compliance
- The engineer who knows everything is leaving.Backup knowledge, daily checks and recovery work move to a team with cover and a written process.Who does what
- A company in your sector was hit by ransomware.Then the question is whether an attacker can reach your backups, and which one is still clean.Cyber recovery
- A deleted Microsoft 365 folder could not be restored.Microsoft’s own retention only goes so far back. A separate copy outside Microsoft goes back as far as you agree.Microsoft 365 backup
Three worries we hear behind those moments.
And what we do about each of them.
“We have a backup, but nowhere to keep working.”
A backup is not an environment. Our data centre is, with a way back when yours is ready.
Disaster recovery“As a director I am liable.”
Your regulator, your insurer and your duty of care ask for proof. You get it on paper, every week.
UAE complianceWhat does a day without your systems cost?
We work it out with you per business process: revenue you miss, people who can’t work, penalties and the cost of recovery itself. Then you can weigh what recovery is worth to you.
Revenue you miss
Orders, invoices and appointments that don’t happen while systems are down.
People who can’t work
Hours of staff waiting, plus the overtime to catch up afterwards.
Penalties and reputation
Contractual penalties, missed deadlines and customers who go elsewhere.
“With IMMUTEC we get more for less money.”
Only a recovery test shows whether people can work again.
Your board wants to know what comes back, in what order and how quickly. Your IT team wants proof. Both come out of a test.
Objectives per service
How much data can you afford to lose, and how long can it be down? We record that per service, with its dependencies.
Tests on your own environment
We restore the applications and network dependencies in scope and write down what worked and what needs fixing.
A plan people can follow
Who gives the go-ahead, who does each task, and who confirms that the business can work again.
You can see what we do.
In the Customer Control Center you see your services, your storage and the latest backup runs. Restore reports and recovery plans are ready for your auditor.
How we protect your dataConsidering the cloud for a more stable operation?
Make it hybrid. We are your cloud.
Your servers stay where they run best. Our data centre is the cloud behind them: for your backups, as a place to run during an outage, and with a way back.
Disaster recoveryQuestions we get a lot
Something else? Send us your question and an engineer will reply.
What is in your quote?
Every hour and every task we expect, so you can compare it with what doing it yourself really costs. At FENZI our quote looked more expensive at first for exactly that reason. Once they counted their own internal hours, it was the most cost-effective option.
Do you replace our IT team or our current supplier?
No. We do backup, recovery and migrations. Your own team or supplier keeps running production IT, and we agree together where the line is.
Can you guarantee a recovery time?
We set recovery objectives per service. What is realistic depends on the design, the backup frequency, dependencies, capacity and the kind of incident. After a cyber attack we may first need to investigate before we can pick a recovery point.
Start with the systems you can’t do without.
Bring the list of critical services and how they are backed up today. We’ll turn it into a concrete plan.