Managed recovery · United Arab Emirates
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A copy of your Microsoft 365 data, outside Microsoft and out of reach of attackers.

Your Microsoft 365 data can stay in Microsoft’s UAE regions. Keeping it recoverable is still your job, and the copy should stay in the UAE too. We back up mail, files, sites and Teams, and as an option your Entra ID configuration, to our own data centre and do the restores for you.

Microsoft keeps Microsoft 365 running. We keep your data recoverable.

A separate, locked copy outside Microsoft, and engineers who do the restore when you ask.

A deleted SharePoint library, back in its place the same afternoon.

Microsoft keeps your tenant running, but deleted data is your problem once the recycle bin and retention run out. We keep an independent copy outside the tenant.

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Back up the tenant

Every day, or more often if you need it, we copy the changes from Exchange Online, OneDrive, SharePoint and Teams. With the Entra ID option also your Entra ID configuration: users, groups, apps, roles and more. The copy is stored in our UAE data centre, outside your Microsoft tenant.

02 / 04

Something gets deleted

A finance library disappears and the second-stage recycle bin is emptied. A group with eighteen members is gone as well. In Microsoft 365 that data can no longer be recovered. Our copy is not touched, because it lives outside the tenant and is immutable.

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Choose the moment

Together with you we pick the last moment the library was complete, here 16 October at 22:00. You can see what that version contains before anything is restored.

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Restore

We put the 1,214 items back where they were, with their folder structure, and recreate the group with its members. Afterwards we count and check what came back and report it in the ticket.

Deleted mail, files or groups do not have to stay lost. You call us, we restore, and the backup itself never sat inside the tenant that went wrong.

Technical detail
  • Covers Exchange Online, OneDrive, SharePoint and Teams data. With the Entra ID option also: users, groups, app registrations, enterprise apps, roles, domains and licences, and with the right licence Conditional Access, PIM and Identity Protection. SharePoint, Purview and Intune configuration and the audit logs come along in the same run. Restoring a complete tenant is not something we promise.
  • Restores to the original location or to an alternative account or site, for example when the original user has already been removed.
  • Retention is set by you and is independent of Microsoft retention policies. The copy is stored immutable in our UAE data centre.
Discuss the technical requirements

Example tenant. Which workloads, Entra ID objects and restore actions are covered is fixed in your service before we start.

How it works, from connection to restore.

  1. Connect

    You give our backup service access to your Microsoft 365 tenant. Nothing is installed on your own servers.

    Microsoft 365 APIs · encrypted connection
  2. First full copy

    We copy mail, OneDrive, SharePoint and Teams, and your Entra ID configuration if you take that option, to our storage in the UAE.

    one full copy, then only changes
  3. Kept up to date

    Every day, or more often, we copy only what changed. Your users notice nothing.

    incremental · no load on your network
  4. Locked

    Each copy is locked for the retention period you choose, separate from Microsoft’s own retention.

    immutable storage
  5. Restore

    Ask our service desk. One email or a whole site, we restore it.

    restore is checked afterwards

What you notice: Your users keep working as usual. You notice the service when you need something back.

Mail and files get lost in very ordinary ways.

Someone deletes a SharePoint library, a leaver’s mailbox is removed, an account is taken over and files are encrypted in OneDrive. Microsoft’s own retention only goes so far back.

Restore what people need

One email or a whole site. We agree with you which data and how far back.

Identity as an option

With the Entra ID option, users, groups, apps, roles and licences are in every backup. With the right licences, Conditional Access, PIM and Identity Protection come along too.

No daily work for you

Our team watches the jobs and does the restores you ask for.

What the service includes.

Exchange, OneDrive, SharePoint and Teams

We confirm which workloads and data are included when we set up the service.

Entra ID configuration

An option. If you take it, always: users, groups, app registrations and enterprise apps, roles and role assignments, domains and licences. Where your licence allows: admin units, Conditional Access and named locations, authentication policies, PIM and Identity Protection.

In the same run

SharePoint tenant settings, Purview labels, Intune configuration (preview) and the daily sign-in and audit logs.

Immutable storage in the UAE

Your backup lives in our own data centre, completely separate from your Microsoft 365 tenant.

Monitoring and restores

Our team runs the service and does the restores. We set retention and a first restore test with you.

Google Workspace too

Working in Google Workspace instead of Microsoft 365? We back up its mail and files the same way, to the same UAE data centre.

Entra ID

Add Entra ID to your backup.

Users, groups, apps, roles and access rules decide who can work. As an option we back them up together with your mail and files, outside Microsoft, and restore them when you ask.

Entra ID backup in depth

What the option covers

Always users, groups, app registrations and enterprise apps, roles, domains and licences. Where your licence allows also Conditional Access, PIM and Identity Protection.

Further back than Microsoft

Microsoft’s built-in backup keeps up to seven days of history. With us you set the retention yourself.

A service, not a tool

A restored object does not always work straight away: an app needs new keys, a recreated group needs its rights on sites and teams again. With a tool or SaaS service that is usually left to you. Our engineers help you put it back to work, where possible.

A good way to get to know us.

Microsoft 365 backup is a small, clear first step. You see how we work before you consider server backup or disaster recovery.

For your organisation

An independent copy of your cloud data, without touching your servers.

For your IT business

Start with one client, keep the relationship and hand the backup management to us.

Questions to ask about cloud and identity recovery
“You don’t want all your data in one place and with one organisation, in case something goes wrong.”
Jeroen van CanICT & IBP adviser, MosaLira and Kom LerenRead the case
Translated from Dutch

Questions we get a lot

Something else? Send us your question and an engineer will reply.

Can you rebuild our whole Microsoft 365 or Entra tenant?

Not with one button. We back up much more than mail and files: users, groups, apps, roles, Conditional Access, Intune and more. What can be restored, and how, we confirm per type of object before we start. Don’t count on rebuilding an entire tenant automatically.

Where is the backup stored?

In our own private cloud in the UAE, separate from your Microsoft 365 environment.

Can we try it with one client first?

Yes. Partners often start with Microsoft 365 backup for one client and a first restore test. The commercial arrangements are agreed before onboarding.

How many users do you have?

Tell us the number of users and which Microsoft 365 workloads you use, and we’ll make a proposal. Partners can start with one client.

Request a proposal